Service

We understand service across the board and include update, maintenance and repair work on the products and services we deliver in our projects.

Just as with our sister organization VOIGT+WIPP Engineers, the products and solutions we implement and put into operation form the basis for our core services.

In addition, you can receive extended services from us, for example in the area of data analysis, technical support in KPI definition or IT security.

Our service for your IT security

  • Keeping OT and IT security concepts up to date
  • Availability of highly developed, specific know-how and special tools, combined with the benefits of experience from long-standing partnerships
  • Prioritized support by our support team, fast help in case of need
  • Preventive, continuous measures for optimal solution availability, security updates
  • Competent support for optimizations

Standardized service packages for solutions with the KAIDIRA® suite are designed in the same way as our service packages for EPOC® and BCS®.